Our Vision At Little Luxuries
At Little Luxuries, our vision is to serve our clients’ needs through trust, reliability, and ethical values, along with unwavering passion for providing the best cleaning services for our customers.
Little Luxuries is committed to the care and well-being of our clients and staff. We will always provide our clients with the best service and cleaning standards possible to protect health, without harming the environment. You can read more about how satisfied our customers say on our testimonials page. Their willingness to share their experiences with friends, colleagues and family members is proof that we “outshine our competitors”!
Our mission is to provide the best carpet & upholstery cleaning services with the best training while using the latest cleaners and advanced equipment in our industry.
Part of our vision is to help reduce toxins in our customers’ homes and businesses. Whenever possible, we will use green cleaners that are safer for your family, pets, staff or customers. This commitment to your health also minimizes the impact on our planet’s resources and water table.
When you choose Little Luxuries to clean your carpet, upholstery, tile & grout, and mattresses, you are giving yourself the freedom to enjoy a different lifestyle. All of our customers enjoy working less on cleaning and love how everything looks when we are done!
Call us today at 204-795-9835 to learn more about how our company’s vision matches your goals as a Winnipeg homeowner, business or office space and learn more about the steps we take to clean and protect your rooms, your valuable flooring, carpets, upholstery, and furniture.
Hear what our clients have to say about Winnipeg’s #1 home cleaning service.
First time using this company, having used quite a few others over the years.
To sum it up in two words…”SIMPLY OUTSTANDING”!! They were accommodating, prompt, courteous and meticulous in their work. They turned a very filthy, odorous and disgusting property into a total showpiece, working well into the evening to complete the job – as quoted. Instead of hiring a cleaning company, a window washing company and a carpet shampooing company to tackle this home, as was the norm, all was accomplished with just one company, in one day; saving us much precious time in this busy real estate, spring market. Little Luxuries will certainly be our first choice and recommendation to all of our clients going forward, and I will personally recommend their services to my colleagues in the Real Estate industry. I only volunteer a review of a company’s performance online, if I am really impressed.
If I could give Little Luxuries six stars out of five at this time…I would!
Thanks again, Lisa
-Roman Hnatiuk, President Federal Independent Realty of Canada Inc
– Julie Pfeffer
Have been using these girls for 6 yrs now…They know my preferences and they are impeccable in their profession. They take great pride in their work….And it SHOWS!!
This letter is in regards to the cleaning services we experienced on Wednesday November 16, 2016 at 11:00am provided by Little Luxuries House Cleaning.
Your cleaning crew of four women showed up ten minutes early to start their work. I appreciate the punctuality in their arrival, as good service is hard to come by these days. The women pulled up in their clearly marked company vehicle wearing their matching uniforms. This gave me reassurance that I was letting trustworthy people into my home, as I did not once question their identity. They greeted me pleasantly, smiling and got right down to the task at hand. One woman carried large equipment bags, another carried the vacuum, the third carried the cleaning products and the forth had the checklist in hand.
The women took a divide and conquer approach to my two storey home. Two women went directly upstairs and the other two stayed on the main level. We thank you for abiding by our request to omit the basement from your cleaning services. My husband runs his own company out of his office downstairs so the privacy was greatly appreciated. He was pleased that he could carry on with his work day like normal with no interruptions.
I was pleasantly surprised that there was such attention paid to even the smallest of details. The blinds were dusted, the baseboards were washed and the bathrooms were left sparkling. I did not realize that even my microwave and dishes would be cleaned too. Vases and ornaments were arranged in a very visually appealing way.
The personal touches that the cleaners performed during their shift were really quite something. My oldest daughter came home to find all of her stuffed animals lined up in a row on her bed. My youngest daughters crib was organized neatly. Any clothes that were lying around were folded nicely into piles, and the beds were tucked in and made perfectly. The couch throws and cushions were carefully placed on couches to look like a home designer had come in and staged my house for a magazine photo shoot. These ladies worked very quietly as I read my book and tried to stay out of their way. I would have never thought there were extra people in my house that
I was shocked to find out that they were able to clean the entire house in 2 hours, as I we were initially quoted longer. The overall experience with this company was magnificent. My house was left sparkling with fresh scents. I will definitely be recommending your services to my friends and family. We look forward to building a customer relationship with you. What a positive experience.
Lisa and her team have cleaned my home for 3+ years. Lisa’s leadership in managing her team, the quality of the cleaning, and the level of service I have experienced, have been exceptional….and Lisa is always smiling! I highly recommend Little Luxuries to any homeowner who is looking for a service that shares similar expectations!
I recently engaged the services of Little Luxuries and was blown away by the quality of cleaning, and the special assistance and recommendations I received! The cleaning was superior to anything I have had and the staff was very friendly with specific attention to the detail of my home. A stellar job! I also enlisted Little Luxuries for window cleaning in the sunroom and throughout the home and am in awe at the cleanliness of my windows! They also took care of installing a new laminate flooring in the sunroom and under their direction it turned out beautiful. As well they cleaned my eaves troughs and installed mesh wire to prevent further plugging of the drain pipes. A super job! They are a full service business and offer so many extras, they are hard to resist! Their craftsmanship is like nothing I have seen. I will continue to use Little Luxuries in future and to recommend them to friends and family. I guarantee you will be thrilled! Well worth the money spent!
After having hired Little Luxuries for handyman services I was blown away by the friendly, professional service I received.
They went above and beyond to get the job done at exactly the quoted price, no hidden fees with this company.
They are a breath of fresh air .
You are given the feeling you are a friend or family but they still remain true professionals.
A MUST for anyone looking for all the services they offer. You will not be disappointed. Well done Little Luxuries!
Sept, 21, 2015
I am so pleased with the services I receive from Little Luxuries. I have used this company for more then three years. They have never failed us. They are exceptional in their cleaning.punctual, effecient and timely.
Recently I had them do my regular house cleaning, windows, two chandeliers and power wash outside. They without a doubt are the best cleaning service we have ever had.
-Pauline & Brian Otchenash
Simply incredible… Rated 4.7 stars out of five!
No wonder they won the 2015 Top Choice Award for the Top home cleaning company in Winnipeg:)
Great service — efficient, thorough, and attention to detail with a smile were the strong points. Will definitely recommend to friends, family, and coworkers in the future.
My husband and I are selling our house and decided we wanted to have it professionally cleaned prior to showing. We contacted Lisa for a quote and she came out to see us the same day. Although she was booked solid, she managed to find time in her schedule to squeeze us in the following week (exactly when we needed her!). The team of cleaners was fast and efficient. Everything was spotless when I came home that evening. Our carpets had taken a beating while we were renovating and Little Luxuries made them look brand new! The windows were crystal clear. The stainless steel appliances were sparkling! We were very pleased with the results and the cost was reasonable. I would highly recommend Little Luxuries!
I have been using Little Luxuries services for the last two years for maintenance cleaning as well as move in/move out cleaning. The level of customer service and professionalism this team of ladies shows is outstanding! Lisa strives to ensure her customers’ needs are always met and is very passionate about achieving the best cleaning every time. Her products are all green and pet friendly which is very important to us as well as the animals love her and her staff. Little Luxuries sets the bar on high level cleaning, and we are so grateful to have found her!
Have been using them for a year so far and I am thoroughly happy with their service. Lisa has been accommodating with our changing schedule as our family has a night shift worker in it. Since having a baby they have been careful not to disturb him while they are working. They do a very good job, I have no complaints.
Great team of cleaners that get the job done efficiently and thoroughly! My home is spotless when they leave.
July 12th, 2012
Needless to say we are blown away by the job Little Luxuries did on our house yesterday. We continue to be impressed at every nook and cranny that we notice is now looking just like new. We are especially impressed that things could get so clean without even a hint of chemical smell. Don’t know how you do it! Congratulations on such an excellent job!
March 25th, 2009
To whom this may concern:
Re: Little Luxuries
I met Lisa from Little Luxuries in November of 2008 after looking endlessly for a reputable company to clean my home.
Lisa is a very friendly, honest and professional business woman who I immediately liked and knew I could trust. She is very respectful of our home and belongings.
Lisa’s staff is a reflection of herself; they are very professional, thorough, and friendly. They take pride in the job that they do. My home looks wonderful when I come home, it’s sparkling clean every time. Lisa is always checking to make sure the girls know what to do and any special requests that I may have from time to time.
I am a very particular person when it comes to cleaning, I love perfection, and that is what I have with Lisa and her staff at Little Luxuries.
November 6th, 2008
I have been using Little Luxuries now for several months and could not be happier with the experience of using a service such as hers. The girls are extremely efficient at what they are doing and are also very pleasant to deal with. Lisa has come each time with them to oversee what they are doing!
These girls have cleaned every corner of my home and it has never been cleaner. I have a fairly large home and have had cleaning women for 20 years, not that they weren’t good, but they cannot compare to the type of service I receive from Little Luxuries. They are able to reach every room in detail that one person cannot possibly do on their own. I can assure you that you will not be disappointed in using Little Luxuries.
January 1st, 2009
To Whom It May Concern
Re: Little Luxuries House Cleaning
I am pleased to recommend Little Luxuries House Cleaning Services.
For over one year Lisa has been cleaning my house.
She and her employees are reliable, dependable, and extremely pleasant to deal with.
The house is always cleaned to my satisfaction. Quite often I am not home while it is being cleaned and the employees are trustworthy.
They do a great job and i would be happy to recommend them to anybody.
December 11th, 2009
To Whom It May Concern:
Little Luxuries has cleaned our home biweekly since the winter of 2007.
We are pleased with the service and find the staff to be very conscientious in their work and to be respectful of our belongings. They follow instructions, are cooperative and diligent.
We have had three previous House Cleaners before hiring Little Luxuries and at my place of work I am responsible to oversee the cleaning staff. I consider Lisa and her staff to provide an excellent service.
We have given Lisa a key to our home and have had no security concerns.
December 10th, 2008
To Whom It May Concern,
Little Luxuries has been cleaning my house since May, 2008. Four cleaners come for two hours, once every two weeks.
I have been very satisfied with their work. They work as a team and do a thorough job.
Lisa is well organized and dependable. I would recommend this company.
November 18th, 2008
To Whom It May Concern,
We have found Lisa and her cleaning staff to be efficient and pleasant to deal with and have already recommended them to family members and friends.
I just arrived home and couldn’t help but he impressed by all that you and the ladies accomplished here today. You certainly work on the under promise and over deliver theory.
Great job! I wish Gayle could see the finished product.
I can promise you, we will have you back again, and again…and again. 🙂
About Little Luxuries Carpet Upholstery & Mattress Cleaners
You can tell right away that Lisa Bertrand is a powerhouse of energy.
There is a fire in those jet coal eyes, a warm glow as she smiles. Her passion for her work comes through from the get-go, and her work is to get your home detailed. Not just neat and tidy, but spotless. That’s because Lisa is passionate about her business. “I believe that when you do something, it’s all or nothing.” She says. “It has to be done properly.”
It’s a commitment that is at the heart of Little Luxuries, the company she founded 8 years ago. That dedication to hard work and professionalism comes from years of juggling three jobs. Eventually, after years of working in the medical field, she decided it was time to set her own course. A side job in the cleaning industry decided the direction.
“I found that cleaning reenergized me,” recalls Lisa. “Because it was something I enjoyed, I became very good at it.”
Most of all, she wanted to have control over her own destiny. Her approach to life is all about growing and learning. “When you are not satisfied with something in your life, you need to take control and make the changes to go after what gives you joy.” says Lisa.
Along with that drive for self-determination was a firm belief that Little Luxuries had to be better than good. “I met Lisa from Little Luxuries November 2008 after looking endlessly for a reputable company to clean my home,” writes a client on one of the website’s many testimonials. “Lisa is a very friendly, honest and professional businesswoman whom I immediately liked and knew I could trust.”
The company caters to discerning clients who want their homes cleaned the way they would do it-and better. “It’s like the difference between fast food and fine dining.” says Lisa. “in the home cleaning business, it pays to hire true professionals. At the end of the day, I can go home knowing my staff and I have given you the best cleaning service we can provide.”
Her clients agree. Since launching Little Luxuries, demand for services has continued to grow. In response, the company has also grown, from a staff of one -Lisa herself- to up to eight fully trained and experienced employees.
“Lisa’s staff is a reflection of herself: they are very professional.” says a client. “They take pride in what they do. My house looks wonderful when I come home; it’s sparkling clean every time.”
Lisa selects her staff carefully, choosing people who share her passion for organization, consistency, and attention to detail. Like her, women who are positive, hard-working and good communicators. Licensed, bonded and insured, the staff works in teams of 3 to 5.
“When you have the same people working together as long as they have, you have a team that cleans your home in a detailed and organized fashion in a reasonable period of time.” notes Lisa. “They get to know your home and its needs better than anyone.”
She ensures her staff has all the tools to do every job properly, safely and efficiently. Little Luxuries uses environmentally friendly Norwex cleaning products and high quality equipment. But most of all, what the team brings to each job, is a sense of pride. “They are more than staff, we are family.” says Lisa. “The most rewarding thing for me is to see group of women who enjoy coming together, taking charge of their lives by doing something they love.”
The company has built an ever-growing list of loyal clients who rely on Little Luxuries to clean their homes weekly, biweekly, or monthly, according to their particular needs. Little Luxuries caters to everything and anything, from detailing your home to special requests such as accompanying clients or their pets to appointments, house checks during vacations, tidying during wedding or retirement parties, and even running errands.
Clients know they can depend on the set to ensure everything runs smoothly. The owner of Little Luxuries is very present with her staff, applying her strong sense of organization and keen eye for detail. This natural talent is not without a touch of perfectionism, something the business owner readily admits. It is this all or nothing attitude that drives her to ensure a job is always done properly. The results have not gone unnoticed.
“I’m a very particular person when it comes to cleaning” reveals one of her clients in a testimonial. “I love perfection, and that is what I have with Lisa and her staff at Little Luxuries.”
If you’re interested in learning more about the services offered by our company, call us today for your free quote and more information about how our company can meet your exact carpet, upholstery, and mattress cleaning needs.